Anonymised example
Fixed-rate deal ending within six months
A two-income household with stable employment wanted to review options before their fixed-rate mortgage ended.
Starting position
- Their main concern was avoiding an unplanned move onto their lender's Standard Variable Rate.
- They had not missed mortgage payments and did not want to increase their borrowing.
- They wanted to compare staying with the current lender against moving to a new lender.
How it was reviewed
- The adviser reviewed the existing lender's product transfer options alongside available remortgage products.
- Fees, legal work, valuation requirements and timing were compared before the household chose how to proceed.
- The selected route was based on their circumstances at the time and the lender criteria available then.
Outcome
A product transfer completed before the existing fixed-rate period ended. This avoided a full legal remortgage process, but it was not treated as a recommendation for other borrowers.